We can ship most items (besides liquids and similar) and will automatically add shipping to your invoice, if you are not local. Our courier company will update you by text and/or email as your parcels travel through the network. Outdoor Buildings and similar (such as Grill Cabins, Saunas and so on) can also be shipped; however, we will have to obtain a transport quote for these. If you would prefer to collect, please inform us at your earliest convenience and confirm the date of collection by email to firstname.lastname@example.org, with clear reference to the invoice number in question. If anyone is collecting on your behalf, please ensure they have a copy of the invoice. We expect collection to be made within 48 hours of us sending the invoice.
For UK and most European shipments, we use DPD. In most cases, we can now pack and ship on the day items are paid for, and send on a Next-Day delivery service. For larger quantities and large items, we ship on pallets via Pallex. Our packing and shipping service is constantly under review and we welcome any feedback on this part of our service.
We may use a broker service for International shipments.