We can ship most items and will automatically add shipping to your invoice, if you are not local. Our courier company will update you by text and/or email as your parcels travel through the network. If you would prefer to collect, please inform us at your earliest convenience and confirm the date of collection by email to firstname.lastname@example.org, with clear reference to the invoice number in question. If anyone is collecting on your behalf, please ensure they have a copy of the invoice. We expect collection to be made within 48 hours of us sending the invoice.
For UK shipments and most European countries, we use DPD. In most cases we can now pack and ship on the day items are paid for. For larger quantities and large items, we ship on pallets via Pallex. Our packing and shipping service is constantly under review and improvement. We use our own branded packaging and recycle our cardboard. Our tape is now natural paper and water based gum embedded with natural security string.
For International shipments we may use a broker service.